Shipping policy

  All orders are sent out 3-5 business days after purchase is made UNLESS the item is a PRE-ORDER item or is on BACKORDER. Orders made on Friday are more likely to be sent out the following business day (Monday). Arrival of item is dependent on when the purchase was made, usual turn around time for online orders are roughly between 3-5 weeks.

 

How long does it usually take for items to be sent out?

    

Apparel and accessories – 3-5 business days

Sticker orders – 1-3 business days.

 

How long does it usually take for my order to arrive?

 

Canadian customers generally wait between 1 – 1.5 weeks for their item.

Purchases made going out to the United States can take between 1.5 to 2 weeks.

 

All orders are sent out from Canada. Naturally United States receives the items in a timely manner, but  all other orders being sent out of North America could take anywhere between 3 – 5 weeks. To avoid having to spend unnecessarily, our brand looks for more convenient shipping methods so our customers don’t have to pay more than they need too.

 

Where are my stickers!?

Stickers are considered one of our smaller items and we try our best to have stickers sent out the day after order has been received. Because they are flat we send them out in envelopes via air mail letter. Sticker orders DO NOT come with tracking numbers because we send them out using stamps. The average amount of days it takes for stickers to arrive is usually about a  week, but in some cases depending on location it could be anywhere between 3 days to 3 weeks. If you are concerned that it is taking too long, you can contact us at projectrocketforce@gmail.com to let us know.

 

Can I change my address?

Yes, you can, but it does not guarantee that the change would be made before it is sent out. Therefore, we stress to the customer that all addresses connected to the purchase is the right address, and where the item is to be mailed out too. Our team works promptly to be certain the orders get sent out sooner rather than later. Bottom line, the buyer is responsible for providing us with a legitimate address.